Eric Zhu

Sydney/Aus

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00About

Result-driven software engineer and artist with expertise in using Python, Java, and TypeScript to build large distributed systems for B2B applications. Currently pursuing a Master of IT at UNSW, specialising in Artificial Intelligence, and actively developing NotesCast, a platform utilising LLMs and STT models to enhance knowledge discovery and curation through podcasts. Also expanding knowledge through books and podcasts on technology, philosophy, design, and investment strategies.

01Education

University of New South Wales

Expected Nov 2025

Master of Science, Information Technology (Artificial Intelligence)

WAM: 81

Relevant courses: Computer Graphics, Computer Networks and Applications, Information Retrieval and Web Search

University of New South Wales

Nov 2022

Bachelor of Science, Computer Science (Artificial Intelligence)

Relevant courses: Database Systems, Artificial Intelligence, Business Finance, Portfolio Management, Neural Networks & Deep Learning, Cryptocurrency and DLT, Computer Vision, Recommender Systems, Knowledge Representation

02Professional Experience

Amazon Web Services

Mar 2025 Present

Cloud Support Eng. I (SVO)

Fulltime

  • Providing support for customers building on SageMaker and Bedrock

NotesCast

Jul 2023 Present

Software Engineer

Founder

  • Automatic Speech Recognition STT models and LLMs are used alongside various prompting techniques, such as Chain-of-Density, to transform podcast audio files into summaries
  • Generated data is embedded in sliding windows to power Alexandria, a Retrieval Augmented Generation agent that allows users to query for industry-specific knowledge, as well as a recommendation engine for users to discover related content
  • User authentication is handled via Firebase, while the other server features including RAG is deployed to AWS EC2
  • v0.1 launched in Dec 2023 with roughly 300 MAUs, and currently working on improving summary text quality and response accuracy for Alexandria for a v1 release
  • Currently building a pipeline for speaker diarization and speaker-specific retrieval

National Australia Bank

Feb 2022 Feb 2023

Software Engineer Intern

Fulltime

  • Delivered robust features for the New Payments Platform using Java, Spring, and Jenkins on AWS in an Agile environment
  • Led the implementation of PayID transaction processing feature after analyzing customer payment pain points, resulting in faster payment processing and projected revenue impact of 3-5M/year
  • Explored and mastered new monitoring tools to better understand system performance, leading to the identification and resolution of transaction dropping issues during high-traffic periods
  • Investigated and resolved a critical Kafka backpressure performance issue by diving deep into system metrics and logs, ensuring reliable payment processing for customers during peak loads of 5,000 transactions/second
  • Enhanced CI/CD pipelines using Python, Jenkins, and Terraform, increasing QA efficiency by 8%
  • Proactively learned and implemented multiple AWS services and Spring framework features to enhance the New Payments Platform, demonstrating adaptability in a complex financial technology stack

The University of Sydney

Nov 2021 Mar 2022

Research Engineer, Life and Environmental Sciences

Project-based

  • Developed a Fast Low-cost Online Semantic Segmentation machine learning model for detecting abnormal contextual changes in streaming data from sensors placed around a building
  • Responsible for designing and implementing a website using Gatsby and Contentful CMS for the research project

MAPFRE Insurance

Nov 2019 Feb 2020

Software Engineer Intern

Fulltime

  • Collaborated with a senior engineer to develop a new mobile app using Vue.js and Node using REST APIs
  • Engineered a new routing algorithm, which led to an 18% reduction in incident response time

03Works

Parfum 0
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2025
Explore fragrance notes
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2025
Flappy Birdddddd, available via “WEBSITE”
  • The famous gravity-based game: Flappy Birdddddd
View source
Notebook
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2025
Custom bookmarks manager for Kindle

04Certifications & Awards

05Interests

Books

Reading is an intimate act where your mind interacts with the author. To some extent, the author gains control over parts of your mind as you seek to understand the text and the author's thoughts.

I've recently read:

You Are the One You’ve Been Waiting For

Mar 2025

Richard C. Schwartz

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The 7 Habits of Highly Effective People

Dec 2024

Stephen R. Covey

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Grief Worlds: A Study of Emotional Experience

Sep 2024

Matthew Ratcliffe

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See my reading list

Podcasts

The best way to get unfiltered insights from business, technology, and finance leaders. There's this sense of intimacy that you don't often get from other forms of media excluding books.